TERMS OF USE

Thank you for visiting 5S Hair Factory’s website. By accessing or using our site and services, you agree to the following Terms of Use. Please read them carefully to understand what you can expect when interacting with our brand.

Personal Data

5S Hair Factory is responsible for handling your personal information. Any data you provide will only be used to process orders, verify payment, and send updates or offers related to our products.

We do not share, sell, or disclose your personal information to third parties. Your data is accessible only to authorized staff within 5S Hair.

Changes to Terms

You may review the latest version of these Terms at any time on our website.
5S Hair Factory reserves the right to modify, update, or replace any section of these Terms. Continued use of our website following any changes indicates your acceptance of the updated Terms.

Promotion Codes

Promo codes are non-transferable, cannot be exchanged for cash, and cannot be combined with other offers unless stated otherwise. All codes must be used before their expiration date.

Payment

All products remain the property of 5S Hair Factory until full payment is received.

Prices are valid at the time you place your order. Payment fees and shipping costs will be shown before confirmation.

If you are under 18, parental consent is required for online purchases.

Product Issues & Complaints

If you believe your hair product is faulty or incorrect, please notify us within 2 days of delivery.

Because human hair products are considered consumable items, timely reporting is required to ensure the best support and resolution.

Contact Information

For any questions, complaints, or assistance regarding our products or services, please contact us at:

Email: info@5shair.com

Our support team is ready to assist you and will respond as quickly as possible.