About 5S Hair Factory
5S Hair is a Vietnamese hair manufacturer for established hair wholesalers building their own brands. We provide carefully sourced Vietnamese hair, clear product standards, and a process that supports consistent quality.
1989
Factory founded
37+ years in production
Bac Ninh
Own production facility
~30km from Hanoi HQ
500kg+
Exported monthly
Raw & bulk hair · straight textures
50+
Countries served
Nigeria · Ghana · South Africa · US · UK
Who we are
Our Story
Our roots in Vietnamese hair manufacturing go back to 1989. Today, 5S Hair operates from our production facility in Bac Ninh, with operations managed from our head office in Hanoi. Our experience comes from the daily work of producing hair, adapting to change, and maintaining the quality standards that have shaped our business.
The name 5S represents five qualities we associate with our products: Super, Sexy, Strong, Silky, and Safe. The number five also represents five important markets for our buyers: Nigeria, Ghana, South Africa, the United States, and the United Kingdom.
What We Produce
MISSION
Through clear product standards, honest guidance, and accountable production and order processes, we help our partners deliver on their promises to customers – so their businesses can grow with confidence and support women in expressing themselves on their own terms.
Inside the Factory
Made in Bac Ninh. Managed from Hanoi. Direct from 5S Hair Factory.
5S Hair is manufactured at our own facility in Bac Ninh province and managed from our Hanoi office – we are not a trading company reselling hair sourced elsewhere. Factory visits are welcome year-round. If you’re placing a large order, seeing the floor in person or on a video call is the most reliable way to confirm who you’re actually buying from.
Quality control isn’t a single checkpoint at the end – it happens at each stage of production. Hair is sorted by donor early on, so cuticles stay aligned in one direction all the way through. From there it’s graded, weighed, and drawn to spec, then checked once more for shedding and tangling before anything gets packed for shipping.
Before you wire a deposit
Five things worth asking any supplier – including us.
Ask for the factory address, and request a visit or video call
A manufacturer with nothing to hide can show you the production floor in real time, not just photos. If a supplier stalls on a video walkthrough, or only sends images that could be from anywhere, treat that as a reason to ask more before sending money.
Order a small sample before committing to a bulk order
A sample tells you more than a spec sheet. Wash it, wear it for a few days, and see how it holds up — shedding, tangling, or fading after one wash usually shows up early, before you’ve committed to a container-sized order.
Check cuticle alignment and consistency across the bundle
Run your fingers down a strand root to tip, then tip to root. Aligned cuticles move smoothly one way and catch slightly the other – that’s normal. Tangling both directions, or bundles that feel different from one another, can mean the hair isn’t from a single donor.
Confirm the drawn spec in writing before payment
Single, double, and super double drawn change how much shorter hair is blended in – affecting fullness at the ends and price. Get the exact spec written into your order confirmation; a verbal agreement is hard to enforce if what arrives doesn’t match.
Get the exchange and assurance policy in writing
Before you pay, know what happens if something’s wrong: how long you have to report an issue, what counts as valid proof, who covers return shipping, and whether you get a replacement or a refund. A policy that only exists as a verbal promise isn’t a policy.
Why you should choose 5S Hair Factory?
Factory-Direct Pricing
When you work with 5S Hair, you get factory-direct wholesale pricing. Quotes are based on your confirmed specifications, quantities, and order requirements.
Consistent Quality
We maintain hair quality by following a careful production process and checking quality before shipment.
Flexible Trial Orders
Trial orders let you check the specifications and set a reference for future reorders.
A Product Range for Your Business
We help you choose suitable products from our core range and confirm the specifications.
24/7 Sales Support
Our sales team is available to help coordinate specifications, quotes, production updates, and shipping.
Exchange & Assurance Policy
Our guaranteed exchange and assurance policy provides a defined process for reporting and reviewing eligible product issues. You can read the policy before you place an order.
Our Certificate
Certified for Trust & Transparency
Our certifications reflect 5S Hair Factory’s commitment to transparent operations, reliable production, and long-term partnerships with wholesale hair buyers worldwide.
The People
Our Founder
5S Hair is led by Mr. Adam Smith (Bui The Anh), founder and CEO. Based at our head office in Hanoi, he oversees the business alongside our production team in Bac Ninh and our sales team serving wholesale customers across Africa, Europe, and the Americas.
Our Staff
Our team of more than 40 production staff brings practical knowledge of Vietnamese hair manufacturing to make sure every product is prepared and inspected carefully. The sales team works with wholesale customers to understand their requirements, manage orders, and keep them updated at every step.
FAQ
Common questions from wholesale buyers
Is 5S Hair Factory a real manufacturer, or a reseller?
5S Hair operates from our own production facility in Bac Ninh, Vietnam, with business operations managed from our head office in Hanoi. We are not a trading company reselling hair sourced from other factories. You can arrange a factory visit or request a video call to see our working environment and speak with our team.
Who does 5S Hair work with?
We work with a wide range of hair businesses, from aspiring hair entrepreneurs and salon owners to independent distributors, wholesalers, and founders building their own hair brands. Our team is 24/7 available to help you choose suitable products and discuss your order requirements.
What is the minimum order quantity? Can I place a trial order?
Our MOQ for a first order starts from 0.5kg (500 grams), so you can test quality before committing to a larger volume. The minimum may vary depending on the product and order requirements. Contact our team to confirm your options.
How does 5S Hair support consistent reorders?
We use approved product specifications and retained reference samples to guide repeat production. These provide a basis for comparing subsequent batches and confirming any requested changes before production.
Natural hair can vary, so we do not promise identical results in every order. Our commitment is to work toward the agreed standard, communicate clearly about differences, and address issues through the agreed process.
Which countries does 5S Hair ship to?
We export to wholesale buyers across the Americas, Europe, and Africa, including Nigeria, Ghana, South Africa, the United States, and the United Kingdom.
How can I get a wholesale quotation?
You can contact our team through WhatsApp. Please share with us the product you are interested in, your required specifications, estimated quantity, and destination country. We will review your requirements and provide a quotation based on the order details.